Sunday, April 3, 2011

Scottish Power won't refund our feed-in tariff losses

To start saving money from solar panels, you must fill in a form

Late last year we had electricity-generating solar panels put on our roof. We applied to our supplier, ScottishPower, for the feed-in tariff, but it told us it will only pay us for units generated from when we filled in the form, rather than when the panels were installed. We have lost around �80 as a result. Can they do this?

VW, Herts

Guardian Money has received a number of similar letters on this issue and can confirm that ScottishPower is correct. The rules of the feed-in tariff scheme, overseen by the energy regulator Ofgem, state that you only get the payments from the date you fill in the form, rather than from when you had the system installed. It's arguably nonsensical, and you have lost out to the tune of �80 even though you have generated the power, but those are the rules. Others planning an installation take note: get the form into your electricity supplier as soon as you can or you too will lose out.

We welcome letters but cannot answer individually. Email us at consumer.champions@guardian.co.uk or write to Brignall & King, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number


guardian.co.uk © Guardian News & Media Limited 2011 | Use of this content is subject to our Terms & Conditions | More Feeds

Source: http://www.guardian.co.uk/money/2011/apr/02/scottish-power-solar-panels-tariff-scheme

Gender Julian Assange Energy bills England rugby union team Twitter Steve Coogan

No comments:

Post a Comment